Return Policies / Warranties

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Destiny Games Return/Exchange Policy

New Merchandise:

  • Sealed and unopened new merchandise may be returned for a full refund for up to 30 days after purchase with receipt.
  • Opened new non-Tabletop merchandise may be exchanged for an identical item only if defective for up to 30 days after purchase with receipt.
  • No returns on opened or tampered game cards (time, subscription, and point cards)
  • No returns on Tabletop Games unless un-opened.

Used Merchandise:

  • Used games, systems, and accessories may be returned for a full refund for up to 7 days after purchase with receipt.
  • Defective used games, systems, and accessories may be repaired or exchanged for identical item for up to 30 days with receipt.
  • Downloadable/installable games disks are not returnable.  If the disk does not read, we will repair the disk.
  • Used DVD’s, Blu-Ray, and HD DVD’s may be repaired or exchanged (for same movie if in stock or another one if we can not repair it) for up to 7 days after purchase.

Warranties on Repairs and self installed repair parts:

  • Diagnostic fees are NON refundable.
  • All labor has a 30 day guarantee.
  • All store installed parts have a 90 day warranty.
  • Please refer to the repair section for full explanation of repairs and warranties.
  • All self installed repair parts are sold with no warranties and can not be returned for any reason.